Legal
Privacy
policy.
Last updated September 18, 2026. This policy explains how Manhattan Psychotherapy Group handles information shared through our website and services.
01
Overview
Manhattan Psychotherapy Group (“we”, “us”) is committed to protecting your privacy. This policy explains what information we collect through this website and when you contact us, how we use it, and the choices you have.
It applies to our website and to enquiries and bookings made through it. Information you share during therapy is part of your confidential clinical record and is protected by professional and legal confidentiality obligations in addition to this policy.
02
Information we collect
• Information you give us — such as your name, email address, phone number, preferences and any message you send through our booking or contact forms.
• Information collected automatically — basic, anonymous analytics provided by Framer, our website platform, such as pages visited, device and browser type, and approximate location, used to understand how our website is used.
• Clinical information — details shared during therapy are kept in your confidential clinical record. Please avoid sharing detailed health information through website forms.
03
How we use your information
• To respond to your enquiry and arrange your consultation.
• To schedule and manage your sessions.
• To improve our website and services.
• To meet our legal, professional and regulatory obligations.
We never sell your personal information or use it for advertising.
04
Sharing your information
We only share information with trusted service providers who help us run our practice, and only as needed for them to provide their service under strict confidentiality. Our website is built and hosted on Framer, which also provides our website analytics and receives the booking and contact forms you submit through this site.
We may also share information when required by law, or when there is a serious risk of harm to you or someone else. Your therapist will explain these limits of confidentiality in your first session.
05
Security and retention
We use reasonable administrative, technical and physical safeguards to protect your information. We keep personal information only for as long as needed for the purposes described here, or as required by law. Clinical records are retained in line with professional and legal requirements.
06
Your rights and choices
Depending on where you live, you may have the right to access, correct or delete your personal information, or to ask us to limit how we use it. You can unsubscribe from non-essential emails at any time.
To make a request, email hello@manhattanpsychotherapygroup.com. We may need to verify your identity before responding.
07
Cookies
Our website is hosted on Framer, which may use a small number of cookies or similar technologies that are needed for the site to work properly and to understand how it is used. We don’t use advertising or cross-site tracking cookies. You can control or delete cookies through your browser settings.
08
Changes and contact
We may update this policy from time to time. When we do, we’ll change the date at the top of this page.
Questions? Email hello@manhattanpsychotherapygroup.com, call Kate at (917) 656-0119 or Erik at (917) 992-8825, or write to Kate Muldowney, LCSW, 685 West End Avenue, Suite 1AF, New York, NY 10025 or Erik Mercer, LCSW, 303 Fifth Avenue, Suite 1703, New York, NY 10016.
Questions?
Questions about
your privacy?
Email us
Write to hello@manhattanpsychotherapygroup.com and we’ll get back to you within two business days.
Send a message
Use our contact form — a real person reads every message and replies within 48 hours.
Call us
Kate (917) 656-0119 · Erik (917) 992-8825 — leave a message anytime and we’ll call you back.